How To Find Your Package

How To Find Your Package

Once your order has shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website or follow the steps below.

1. Confirm whether the address is address
Verify whether your order confirmation email and shipping labels have the correct addresses. If there is a discrepancy, please try to contact your shipping carrier.
2. Check your tracking order details
Please click on your tracking order link and see whether further information is provided on the shipping carrier website.
3. See if someone else accepted the delivery
Your neighbor, family or friends may have accepted the delivery on your behalf. Check in your surroundings whether someone may have taken the package.

4. Look around the delivery location of your package
The package may have been left in your mailbox, garage, porch, hallway or lawn.
5. Look for a notice of attempted delivery
Check your mailbox whether a notice may have been left for further guidance as to where to find the package.
6. Wait 48 hours for the package to be delivered
Packages may be mistakenly scanned as delivered up to 48 hours before arrival

Still can't find your package?

Please click on the link to below to contact us or visit our Frequently Asked Questions

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How To Find Your Package

1. Confirm whether the address is address

2. Check your tracking order details

3. See if someone else accepted the delivery

4. Look around the delivery location of your package

5. Look for a notice of attempted delivery

6. Wait 48 hours for the package to be delivered

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